ADCB
ADCB ATM Redesign
Banking · Self-service · UX Research · UI
At a glance
Fleet
every ATM screen redesigned
2
research methods: user research and heuristic review
High-contrast
accessible visual system
Context
ADCB's ATM screens had usability issues found through research, and the bank wanted an accessible experience that reflected its new brand.
What I did
I led the end-to-end ATM design:
- Planned and ran user research
- Heuristic evaluation of the existing screens
- Defined the new UX approach
- Designed every screen to reduce friction at key decision points, with a clean, high-contrast visual system for the whole fleet
Selected Visuals
Choose a screen to slide it into the ATM.
User flows in progress
